Get in Touch With Optica Eye Care Experts
Have questions about your eyewear, eye tests, lenses or your order? Our Team is ready to assist you.
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Contact Customer Care
Contact SupportCall Us
+0200-709-000Email
support@ug.optica.africaWorking Hours
Monday - Friday: 9 AM - 6 PM
Saturday: 9 AM - 4 PM
Sunday: Closed
Have questions about products, services, or orders? Our support team is here to help. -
Visit Our Head Office
Find Nearest BranchOptica House
Optica House, Moi Avenue, Opposite Nairobi Sports House
P.O. BOX 41625 - 00100
Nairobi, Kenya
Visit our headquarters for professional eye care guidance and premium eyeware solutions.
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Frequently Asked Questions
What are Optica Uganda's store hours?
Optica Uganda branches are open Monday to Friday from 9 AM to 6 PM, and Saturday from 9 AM to 4 PM. Branches are closed on Sundays. To confirm the hours of a specific branch near you, visit our Store Locator or call +0200-709-000.
Can I get my eyes tested at any Optica Uganda branch?
Yes, eye tests are available at Optica branches across Uganda. Our experienced opticians may help assess your vision and recommend the most suitable eyewear for your needs. To find the most convenient location, use our Branch Locator or book your eye test online.
How quickly will Optica Uganda respond to my enquiry?
Our customer care team aims to respond to all enquiries as promptly as possible during working hours, Monday to Friday, 9 AM to 6 PM, and Saturday, 9 AM to 4 PM. For a faster response, you are welcome to call us directly on +0200-709-000 or visit your nearest Optica branch.
Does Optica Uganda have an optician I can speak to directly?
Yes, each Optica branch in Uganda has qualified opticians available in store to offer professional eye care guidance. You can walk in during opening hours or book an eye test in advance to ensure a dedicated appointment with one of our eye care specialists.